By accessing this website, by participating in our data collection outreach initiatives, and/or by
availing any of the services, you agree to the terms of this Data Privacy and Protection Policy.
Content
- Terms used in this policy
- Our commitment towards protecting personal information
- What data do we collect about you, and for what purpose?
- Whom do we share your data with?
- How long do we retain your data?
- Transfer of your data
- What are your rights regarding your data with us?
- How do we use cookies?
- Security of your data
- Changes to this Privacy Policy
- Contact us
1. TERMS USED IN THIS POLICY
-
In this Data Privacy and Protection Policy:
- “Cookies” mean small files that are placed on your computer, mobile device or any other
device by a website, containing, among other information, the details of your browsing
history on that website.
- "GDPR” means the EU General Data Protection Regulation.
- “Personal Data” means any information relating to an identified or identifiable natural
person.
- “Policy” means this Data Privacy and Protection Policy.
- “Service” refers to a service that ExamExpress provides, for a fee or gratis. You are
using our Service when you actively sign up or sign in to get access to any Service
provided by us.
- “we”, “us”, “our”, and “ExamExpress” refer to ExamExpress (India) Private Limited.
- “Website” refers to ExamExpress website. You are using our “website” when you are
visiting our website
- “you” refers to you, as a user or subscriber of the services provided by us.
2. OUR COMMITMENT TOWARDS PROTECTING PERSONAL INFORMATION
Your privacy is important to us. We will use your personal information only in the manner set out in
this Policy. We act in accordance with the applicable data protection laws, including GDPR. We are
committed to safeguarding the privacy of our website visitors, clients, prospects, and research
participants. This Policy sets out how we deal with your personal information.
-
Our commitment towards protecting your personal information includes the following
obligations:
- We promise to protect your privacy and treat the information you give us as confidential.
- The information you provide to us will be used by us only for the purpose for which it was
sought.
- We will not release your personal information to any third party without your consent.
- We will never try to sell you anything and we will never sell your personal data to anyone.
- Your decision to provide or not to provide any information will respected without question.
3. WHAT DATA DO WE COLLECT OR PROCESS ABOUT YOU, AND FOR WHAT PURPOSE?
-
We may process data about your use of our website and services (“usage
data”). The usage data may include your IP address, geographical location,
browser type and version, operating system, referral source, length of your visit, page
views and website navigation paths, as well as information about the timing, frequency and
pattern of your Service use. The source of the usage data is our analytics tracking system.
In addition, we may use third-party analytics tracking services such as Google Analytics and
Facebook Pixel. This usage data may be processed for the purposes of analysing the use of
the Website and Services in order to improve our performance metrics, and for communicating
with you. The legal basis for this processing is your consent. In some cases, the legal
basis for this processing is our legitimate interests, namely monitoring and
improving our Website and Services.
-
We may process your data that is provided to us during the course of our surveys
(“response data”). The response data may include your name, city, email
address, your responses to the questions that we may ask you. The source of the response
data is you. The response data may be processed for the purposes of providing our services,
ensuring the integrity of our operations and processes, maintaining back-ups of our
databases, and for communicating with you. The legal basis for this processing is your
consent.
-
We may process your information included in your personal profile on our website
(“profile data”). The profile data may include your name, address, telephone
number, email address, profile pictures, gender. The profile data may be processed for the
purposes of enabling and monitoring your use of our website and services and for
communicating with you. The legal basis for this processing is your consent. In some cases,
the legal basis for this processing is our legitimate interests, namely the proper
administration of our Website and Services.
-
We may process your personal data that is provided in the course of the use of our
Services (“service data”). We may process your personal data that are provided
in the course of the use of our Services (“service data”). The service data may include your
name, address, telephone number, email address. The source of the service data is you or the
client. The service data may be processed for the purposes of providing our Services,
ensuring the security of our Website and Services, maintaining back-ups of our databases,
and for communicating with you. The legal basis for this processing is your consent. In some
cases, the legal basis for this processing is our legitimate interests, namely the proper
administration of our Website and business. In some cases, the legal basis for this
processing is the performance of a contract between you and us and/or taking steps, at your
request, to enter into such a contract.
-
We may process information contained in any enquiry you submit to us regarding goods
and/or services (“enquiry data”). We may process information contained in any
enquiry you submit to usardingds and/or services (“enquiry data”). The enquiry data may be
processed for the purposesoffering,keting and selling relevant goods and/or services to you
and for communicating with you. legalis for this processing is your consent.
-
We may process information relating to our customer relationships, including customer
contact information (“customer relationship data”). We may process information
relating to ourtomerationships, including customer contact information (“customer
relationship data”). Thetomerationship data may include your name, your employer, your job
title or role, your contactails, information contained in communications between us and you
or your employer. The sourcethetomer relationship data is you or your employer. The customer
relationship data may becessed for purposes of managing our relationships with customers,
communicating with customers,ping recordsthose communications, promoting our products and
services to customers, and formunicating with. The legal basis for this processing is your
consent. In some cases, the legal basis forscessing is our legitimate interests, namely the
proper administration of our Website andiness. Ine cases, the legal basis for this
processing is the performance of a contract between you us/or taking steps, at your request,
to enter into such a contract.
-
We may process information relating to transactions, including purchases of goods and
services, that you enter into with us and/or through our website (“transaction data”).
The transactiona maylude your contact details, your banking details,
your credit card details and thensactionails. The transaction data may be processed for the
purpose of supplying the purchasedds andvices, keeping proper records of those transactions,
and for communicating with you. Theal basis this processing is your consent. In some cases,
the legal basis for this processing isitimate interests, namely the proper administration of
our business. In some cases, theal basis this processing is the performance of a contract
between you and us and/or taking steps,youruest, to enter into such a contract.
-
We may process information contained in or relating to any communication that you
send to us (“correspondence data”).The correspondence data may include the
communication content andadataociated with the communication. Our website will generate the
metadata associated withmunicationse using the website contact forms. The correspondence
data may be processed for theposes ofmunicating with you and record-keeping. The legal basis
for this processing is yoursent. In somees, the legal basis for this processing is our
legitimate interests, namely the properinistrationour Website and business and
communications with our business counterparts.
-
In addition to the specific purposes for which we may process your personal data set
out in this
Section, we may
process any of your personal data identified in this Policy where necessary
for: the
establishment, exercise or defence of legal claims, whether in court proceedings or in an
administrative
or out-of-court procedure. The legal basis for this processing is our legitimate interests,
namely the
protection and assertion of our legal rights, your legal rights and the legal rights of
others. The
purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining
professional
advice. The legal basis for this processing is our legitimate interests, namely the proper
protection of
our business against risks. Compliance with a legal obligation to which we are subject, or
in order to
protect your vital interests or the vital interests of another natural person.
4. WHOM DO WE SHARE YOUR DATA WITH?
-
We may disclose your personal data to any of our employees, officers, and
agents as long as
such disclosure
is reasonably necessary for the purposes, and on the legal bases, set out in this Policy.
-
We may disclose your personal data to any member of our group of companies
(this means our
ultimate holding
company and all its subsidiaries and joint venture partners) as long as such disclosure is
reasonably
necessary for the purposes, and on the legal bases, set out in this Policy.
-
Financial transactions relating to our Website and Services may be handled by our
payment services
providers.We will share transaction data with our payment services providers only
to the extent
necessary
for the purposes of processing your payments, refunding such payments and dealing with
complaints and
queries relating to such payments and refunds.
-
We may disclose your personal data to our suppliers or sub-contractors as long
as such
disclosure is
reasonably necessary for providing Services to you.
-
In addition to the specific disclosures of personal data set out in this Section, we may
disclose your
personal data where such disclosure is necessary for compliance with a legal obligation to which
we are
subject, or in order to protect your vital interests or the vital interests of another natural
person. We
may also disclose your personal data where such disclosure is necessary for the establishment,
exercise or
defence of legal claims, whether in court proceedings or in an administrative or out-of-court
procedure.
-
We will not sell, share, rent or otherwise intentionally transfer your name, address, telephone
number or
e-mail address to market research companies, direct marketing companies or anyone else. The only
exceptions
when we may disclose your personal information to third parties are as follows:
-
You request us to share, or consent to us sharing, your data with the third parties for a
specified purpose
-
We provide your responses to a third party who is contractually bound to keep the information
confidential
and use it only for research or statistical purposes
-
In the rare but possible circumstance that the information is subject to disclosure pursuant to
judicial or
other government subpoenas, warrants, orders or for similar legal or regulatory requirements.
5. HOW LONG DO WE RETAIN YOUR DATA?
Your personal data that we process for any purpose or purposes shall not be kept for longer
than 1 month
post
expiry of subscription or as mutually agreed with client.
Not with standing the foregoing provisions of this Section, we may retain your personal data where
such
retention is necessary for compliance with a legal obligation to which we are subject, or in order
to protect
your vital interests or the vital interests of another natural person.
6. TRANSFER OF YOUR DATA
As a part of our service obligations to our clients, we may be engaged by data exporters, data
importers or
other sub-processors to process your personal data on their behalf. Your information, including your
personal
data, may be processed at our operating offices and in any other places where the parties involved
in the
processing are located. It means that this information may be transferred to and maintained on
computers located
outside of your state, province, country or other governmental jurisdiction where the data
protection laws may
differ from those from your jurisdiction. Your consent to this privacy policy followed by your
submission of
such information represents your agreement to such transfer. We will take all steps reasonably
practicable to
ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer
of your
personal data will take place to an organization or a country unless there are adequate controls in
place
including the security of your data and other personal information.
7. WHAT ARE YOUR RIGHTS REGARDING YOUR DATA WITH US?
This Section summarises the rights that you have under data protection law. Please note that some of
the rights
available to you are convoluted and may not be represented in detail in this Policy. We advise you
to peruse the
relevant laws for a complete understanding of your rights. Your principal rights concerning your
Personal Data
under GDPR are as below:
- Right to access: You have the right to confirmation as to whether or not we
process your
personal data and,
where we do, access to the personal data, together with certain additional information. That
additional
information includes details of the purposes of the processing, the categories of personal data
concerned
and the recipients of the personal data.
Subject to the condition that the rights and freedoms of others are not affected, we will supply
to you a
copy of your personal data. The first copy will be provided free of charge, but additional
copies may be
subject to a reasonable fee. You can request your personal data with us, by emailing us on
[email protected]
- Right to rectification: You have the right to have any inaccurate personal data
about
you rectified and, taking into account the purposes of the processing, to have any incomplete
personal data
about you completed.
- Right to erasure: In certain circumstances you have the right to the erasure
of your
personal data without
undue delay. Those circumstances include: the personal data provided to us is no longer
necessary in
relation to the purposes for which it was collected or otherwise processed; you withdraw consent
to
consent-based processing; you object to the processing under certain rules of applicable data
protection
law; the processing is for direct marketing purposes; and the personal data have been unlawfully
processed.
However, there are exclusions of the right to erasure. The general exclusions include where
processing is
necessary: for exercising the right of freedom of expression and information; for compliance
with a legal
obligation; or for the establishment, exercise or defence of legal claims
- Right to restrict processing: In some circumstances you have the right to
restrict the
processing of your
personal data. Those circumstances are: you contest the accuracy of the personal data;
processing is
unlawful but you do not desire erasure; we no longer need the personal data for the purposes of
our
processing, but you require personal data for the establishment, exercise or defence of legal
claims; and
you have objected to processing, pending the verification of that objection. Where processing
has been
restricted on this basis, we may continue to store your personal data. However, we will only
otherwise
process it: with your consent; for the establishment, exercise or defence of legal claims; for
the
protection of the rights of another natural or legal person; or for reasons of important public
interest.
- Right to object to processing: You have the right to object to our processing
of your
personal data on
grounds relating to your particular situation, but only to the extent that the legal basis for
the
processing is that the processing is necessary for: the performance of a task carried out in the
public
interest or in the exercise of any official authority vested in us; or the purposes of the
legitimate
interests pursued by us or by a third party. If you make such an objection, we will cease to
process the
personal information unless we can demonstrate compelling legitimate grounds for the processing
which
override your interests, rights and freedoms, or the processing is for the establishment,
exercise or
defence of legal claims.
You have the right to object to our processing of your personal data for direct marketing
purposes
(including profiling for direct marketing purposes). If you make such an objection, we will
cease to process
your personal data for this purpose.
You have the right to object to our processing of your personal data for scientific or
historical research
purposes or statistical purposes on grounds relating to your particular situation, unless the
processing is
necessary for the performance of a task carried out for reasons of public interest.
- Right to data portability: To the extent that the legal basis for our
processing of your
personal data is:
(a) consent; or (b) that the processing is necessary for the performance of a contract to which
you are
party or in order to take steps at your request prior to entering into a contract, and such
processing is
carried out by automated means, you have the right to receive your personal data from us in a
structured,
commonly used and machine-readable format. However, this right does not apply where it would
adversely
affect the rights and freedoms of others.
- Right to complain to a supervisory authority: If you consider that our
processing of your
personal
information infringes data protection laws, you have a legal right to lodge a complaint with a
supervisory
authority responsible for data protection. You may do so in the EU member state of your habitual
residence,
your place of work or the place of the alleged infringement.
- Right to withdraw consent: To the extent that the legal basis for our
processing of your
personal
information is consent, you have the right to withdraw that consent at any time. Withdrawal will
not affect
the lawfulness of processing before the withdrawal.
You may exercise any of your rights in relation to your personal data by a written notice to us
on
[email protected]. In order for us to comply with your request, your notice must clearly
state the
right
that you wish to exercise and identify your information in respect of which you wish to exercise
such right.
Please note that as a security measure, we may require you to verify your identity before
accepting any
request concerning your Personal Data.
You may exercise any of your above rights by contacting us with your specific requirement. Our
contact
information is provided at the end of this document. Do note that when we receive a request
concerning your
data with us, we may require you to provide a clear copy of a valid government issued ID
document in order
to verify your identity. To know more about our process of verification of your identity, please
contact us
on the details provided in this document.
8. HOW DO WE USE COOKIES?
A cookie is a file containing a unique identifier (a string of letters and numbers) that is sent by
a web server
to a web browser and is stored by the browser. The identifier is then sent back to the server each
time the
browser requests a page from the server. Cookies do not typically contain any information that
personally
identifies you, but personal information that we store about you may be linked to the information
stored in and
obtained from cookies.
We use cookies for the following purposes:
- Analysis. We use cookies to help us to analyse the use and performance of our
website and
services.
- Authentication. We use cookies to identify you when you visit our website and
as you
navigate our website.
- Cookie consent. We use cookies to store your preferences in relation to the use
of cookies
more generally.
- Personalisation.We use cookies to store information about your preferences and to personalise
the website
for you.
- Security. We use cookies as an element of the security measures used to protect
user
accounts, including
preventing fraudulent use of login credentials, and to protect our website and services
generally
- Status. We use cookies to help us to determine if you are logged into our
website. Cookies
may be either
“persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser
and will
remain valid until its set expiry date, unless deleted by the user before the expiry date; a
session cookie,
on the other hand, will expire at the end of the user session, that is, when the web browser is
closed. We
use both Session and Persistent Cookies for the purposes set out below:
- We use Google Analytics to analyse the use of our website. Google Analytics gathers information
about
website use by means of cookies. The information gathered relating to our website is used to
create reports
about the use of our website. Google’s privacy policy is available at:
9. SECURITY OF YOUR DATA
The security of your personal data is important to us, but remember that no method of transmission
over the
Internet, or method of electronic storage is 100% secure. While We strive to use commercially
acceptable means
to protect your personal data, we cannot guarantee its absolute security
10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of any changes by posting
the new
Privacy Policy on this page. We will update the “Last updated” date at the top of this Privacy
Policy. You are
advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy
are effective
when they are posted on this page
11. CONTACT US
ExamExpress is a Product of Urbanites Technology Private Limited offered to our
clients in SAAS
(Software As A
Service) and Customized Mode. We are registered in India under registration number
U72900DL2020PTC359981, and
our registered office address is: B-403,block Logix Technova Sector-132, Noida - 201301
You can contact us:
Date Created: 30 November 2021
